Bienvenida
Estimados lectores, damos la bienvenida a una serie de artículos para lograr establecer un plan de evaluación de proveedores, buscando ayudar a su organización a alcanzar un equilibrio saludable entre costos de producción y la calidad o expectativas del producto que esperan sus clientes.
Calidad Vs Precio
Para vender calidad, se debe comprar calidad, esta es una premisa para todas las organizaciones en un mundo competitivo y globalizado, y es en este punto donde en ocasiones no se logra un equilibrio. Por un lado se buscan mejores ofertas o ahorros en la compra de insumos o servicios, pero también, se requiere que lo adquirido cumpla con especificaciones para no ser un dolor de cabeza en nuestra cadena productiva, sin este equilibrio, se puede generar un rechazo por parte del cliente, donde las penalizaciones, pueden incluso significar la quiebra.
Equilibrio = Plan de Evaluación de Proveedores
Para alcanzar el equilibrio entre calidad / precio, es fundamental la elaboración de un Plan de Evaluación de Proveedores, el cual puede ser 100% interno, o se solicita el apoyo de un experto externo. El objetivo de obtener información valiosa e imparcial sobre los proveedores a evaluar, con el fin de tomar decisiones estratégicas en tiempo y forma para prevenir riesgos en nuestra operación.
Elaboración de un Plan de Evaluación de Proveedores
- Paso 1 Listado de Proveedores
Elaborar una lista de todos nuestros proveedores, puede parecer obvio o sencillo, pero en ocasiones esta información se encuentra incompleta, en diferentes departamentos, o incluso obsoleta. La información se puede vaciar en un listado con diferentes columnas, tomando en cuenta:
- Nombre del proveedor,
- Producto(s) / Servicio(s) que proporciona,
- Uso (producción, material de envase, materia prima, etc.),
- Información de contacto, Origen (en algunas ocasiones compramos a distribuidores y se desconoce el origen de los materiales),
- Ficha técnica y/o especificaciones (pueden describirse o mencionar el documento donde se encuentra esta información),
- Nivel de importancia (de los insumos en la operación, más adelante describiremos una metodología para ello),
- Certificaciones (¿cuenta con alguna relevante a nuestro proceso?),
- Fecha de alta / última evaluación (¿cuándo fue la última vez que se evaluó y aprobó?),
- Calificación de la última evaluación,
- Comentarios / Observaciones.
Gracias por leernos, la próxima semana revisaremos un ejemplo sobre este listado y otros elementos para iniciar su Plan de Evaluación a Proveedores.
En BH Consulting Group apoyamos a diferentes organizaciones en la Evaluación de sus Proveedores, contamos con un equipo de Auditores profesionales y especializados en diferentes disciplinas y herramientas digitales exclusivas como AuditSuit.
Si deseas más información contáctanos a [email protected] o al teléfono (+52) (55) 8311 6183 en la Ciudad de México, será un gusto conocerte y atenderte.
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